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Frequently Asked Questions

Frequently Asked Questions

MANAGEMENT AND MAINTENANCE

Our management is here to help! Management team members are onsite seven days a week ready to assist.

At Pavilions at Pantano, we have an onsite maintenance team ready to assist Monday through Sunday, and on call for emergencies like fire or flooding! Submit a maintenance request through the online portal or get in contact with the office if you have questions about your request.

Our service technicians are able to provide assistance while you're enjoying life in Tucson! You do not need to be present for your maintenance request to be addressed, but if you would prefer to be there, you're more than welcome.

To get assistance as quickly as possible, place a work order through the online portal or contact our team of management professionals.

If you find yourself locked out during business hours stop by our office, call our leasing team, or submit a help request online! If you are locked out after hours, you can call our emergency maintenance line, or contact a locksmith if necessary.

AMENITIES

At Pavilions at Pantano, you'll find a variety of amenities that make living in vibrant Tucson even better, such as:
Elevator Access & Inclusive Design 

  • With elevator access and handicap accessible layouts, residents enjoy comfortable, modern living that supports every lifestyle. This thoughtful design makes it easy to come and go, especially when exploring Tucson’s nearby parks, trails, and shopping destinations.
Pet Friendly Outdoor Lifestyle 
  • The community’s pet friendly approach means your four legged companions can enjoy the outdoors just as much as you do. With Sabino Canyon and Mount Lemmon close by, residents and pets alike have endless opportunities for fresh air and adventure.
Professional On Site Management 
  • Dedicated management ensures a smooth, reliable living experience, ideal for students, military personnel, professionals, and families. This support adds peace of mind, letting residents focus on enjoying Tucson’s active and welcoming environment.
Modern Home Comforts
  • Air conditioning, modern appliances, large closets, and spacious floor plans create a comfortable retreat from Tucson’s warm climate. These features pair perfectly with the city’s outdoor focused lifestyle, giving residents a cool, relaxing home base after a day of exploring.

Pavilions at Pantano offers multiple parking options so your arrival home from an exciting day in Tucson is even easier. Parking options include covered, open, and reserved spaces, as well as uncovered open and reserved parking. For more information on our reserved parking fees, please contact our Leasing Office.

Pavilions at Pantano offers two sparkling swimming pools, a spa/hot tub, a fitness center, a clubhouse, and a dog park, right here in Tucson. You'll also find a BBQ/picnic area, courtyard, playground, and recreation room for relaxing or socializing outdoors. Additional community features include a business center, elevator access, package receiving, carport parking, and onsite laundry facilities. Homes include air conditioning and a refrigerator, with select units offering a washer/dryer, corner layout, or pool view. Visit our Amenities page to see it all!

These pet-friendly Tucson apartments can't wait to welcome you and your furry friend to your new home!  We allow up to 2 pets per home with a $150-250 deposit per pet, and monthly pet-rents of $20-30 monthly. Contact our leasing office with any questions!

Each of our Tucson apartments includes air conditioning, a refrigerator, and quality finishes designed for easy day-to-day living. Select homes also feature black appliances and an in-unit washer and dryer, so let our leasing team know if that's a priority, and we'll help find the right floor plan. Visit our Amenities page and Photo Gallery to see what to expect while living at Pavilions at Pantano!

We offer both unfurnished and limited furnished options at these spacious Tucson apartments. Contact our leasing team to hear more about what furnished options are available! We also work with furniture rental partners and would be happy to connect you with a vendor. At Pavilions at Pantano, you'll be able to fill your home with what matters most.

ADMINISTRATIVE AND LEASING

We work to review every application as quickly as possible without cutting corners, carefully checking income, rental history, and credit so you get an accurate decision. If you have questions about the status of your application, please give our leasing team a call!

Pavilions at Pantano offers 3 different ways for you to pay rent, the online portal, personal check or cashier's check. If you have questions about rent payments, please contact our leasing office.

Our renter's insurance requires the policy to list all leaseholders, have a minimum of $100,000 personal liability, and list the property as an interested party. If you have any questions about the renter's insurance policy at Pavilions at Pantano, please contact our leasing office!

We are equipped for COX as an internet provider.

If your situation changes, we offer buy-out options, along with an option for a lease break fee. When you need our assistance, please call our leasing team to discuss your options for leasing changes.

At these Tucson apartments, our staff will set up your water, sewer, and trash service, but you will be responsible for setting up your electricity service with Tucson Electric Power (TEP), using their online service at tep.com/im-moving.

Utilities such as water, trash, sewer, electricity, alarm fees, and all other utility fees are the responsibility of the resident and are not included in the rent. To make things easier, most of these utility charges are billed through the same resident portal you already use to pay rent, so you can manage everything in one place.

LOCATION AND DIRECTIONS

Tucson has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you're looking for a Tucson apartment for rent:
Pantano Vista 

  • Located on Tucson’s east side, Pantano Vista offers a relaxed residential atmosphere with convenient access to parks, shopping, and everyday essentials. Renters appreciate its balance of quiet living and proximity to major roadways.
Desert Palms Park 
  • This neighborhood is known for its friendly community feel and easy access to local schools, green spaces, and neighborhood conveniences. It’s a great option for those who enjoy a calm environment with plenty of nearby amenities.
Eastern Hills 
  • Eastern Hills provides a peaceful suburban setting with scenic desert surroundings and a slower-paced lifestyle. Its location offers quick access to outdoor recreation, making it appealing for renters who enjoy spending time outside.
Broadway Northeast 
  • A well-connected area with a mix of residential streets, shopping centers, and dining options. Broadway Northeast is ideal for renters who want convenience, accessibility, and a variety of services close to home.

Tucson offers a warm, welcoming desert lifestyle with access to incredible natural beauty, vibrant local culture, and everyday convenience. Whether you're looking for outdoor exploration, a connected community, or easy access to shopping and recreation, here are some of the unique features to consider:
Ideal Location 

  • Tucson’s east side provides quick access to major destinations like Park Place Mall, Davis-Monthan Air Force Base, and nearby shopping centers. Its layout makes it easy to get around while still enjoying a relaxed, residential atmosphere.
Outdoor Adventures
  • With Sabino Canyon, Mount Lemmon, and Udall Park all within reach, Tucson is a dream for hikers, cyclists, and anyone who loves the outdoors. The region’s desert landscapes and mountain views create endless opportunities for recreation and exploration.
Premium Living 
  • Many neighborhoods in Tucson offer a blend of comfort, convenience, and modern amenities, creating a balanced lifestyle for professionals, families, and students. The area’s thoughtful community planning and access to everyday essentials make it especially appealing.
Local Community
  • Tucson is known for its friendly, down-to-earth atmosphere and strong sense of local pride. From neighborhood parks to community events and local dining, residents enjoy a connected lifestyle with plenty of opportunities to engage and unwind.

There are many fun activities to do in Tucson! Pavilions at Pantano’s convenient east side location puts residents in the heart of shopping, recreation, and outdoor adventure. Major attractions and activities in the area include:

  • Park Place Mall
  • Sabino Canyon
  • Mount Lemmon
  • Udall Park
  • Tucson Botanical Gardens
  • Reid Park Zoo
  • Trail Dust Town
  • The Loop Multi Use Path

Carriage Park — the neighborhood home to Pavilions at Pantano — is only minutes from Downtown Tucson’s top employers. The proximity to major roads like Speedway Boulevard gives easy access to a wide range of healthcare, education, government, and technology employers, such as:

  • Raytheon Missiles & Defense
  • Davis-Monthan Air Force Base
  • Tucson Medical Center
  • University of Arizona
  • City of Tucson Government Offices
  • Pima County Government
  • Banner – University Medical Center
  • Tucson Unified School District
  • IBM Tucson
  • Caterpillar Surface Mining & Technology Division

Our apartments in Tucson have an amazing location where public transportation is right within walking distance. The nearest bus stop is right at the corner of Speedway Boulevard and Pantano Road, served by Sun Tran Route 4 (Speedway) and Route 37 (Pantano), so you can easily connect across the city.

Great schooling and education are right around the corner, as we are located within the Tucson Unified School District (TUSD) — including Magee Middle School just up the street on E. Speedway Blvd.

Stop by and find your new home! Take I-10 to the Speedway Boulevard exit (Exit 257), then head east on Speedway Blvd. to reach us right at 8110 E. Speedway Boulevard, Tucson, AZ 85710.

Being located near the intersection of Speedway Boulevard and Pantano Road in East Tucson means access to everything you need is right around the corner. Fry's Food Stores sits right at Speedway & Pantano, with a Walmart Supercenter and Sprouts Farmers Market just a few minutes further down Speedway Blvd. For shopping, dining, and movie nights, Park Place Mall is our neighborhood go-to. Check out our Neighborhood page to see everything that awaits you at Pavilions at Pantano!

FOR FUTURE RESIDENTS

To apply for your new home at Pavilions at Pantano, visit the Floor Plans page and apply now! You are also able to apply through the Applicants link at the top of the site.

When reviewing an application to rent at Pavilions at Pantano, we conduct a criminal background check, verify rental history, analyze credit history, and income-to-rent ratio. If you have questions about our application process, please contact our leasing team to speak with one of our friendly team members.

Applicants must have verifiable income equal to or greater than 2.5 times (gross) the market rent. Guarantors must have original, verifiable income equal to or greater than 5 times the gross market rent.

Past rental qualification is at least 12 months of verifiable 3rd party or mortgage payment history.

Our property uses NOVA to verify income. If no records are found using this software, you may be asked to provide another verification method, such as banking information or past paystubs to validate income.

Our system generates a risk vs credit score. Bankruptcies, judgments, and balance(s) owed to other management may cause an applicant to be denied.

You have picked a wonderful place for your first home! At Pavilions at Pantano, we are so excited to welcome you into our tight-knit community with all the features you're sure to love.

All are welcome to come take a tour! Call our property staff to arrange the best time so there is no wait and enough time to answer any questions you have about your new home!

We accept both appointments and walk-ins. In order to get the full experience of these spacious Tucson apartments, schedule a tour to prevent any wait time and to ensure you can ask all the questions about your new home.

Yes! We offer self-guided tours here so you can take a look at our property when it is most convenient to you.

Of course! When you schedule a self-guided tour, you can set your own pace and even choose to skip seeing amenities, going straight to the apartment if you need.

For the safety and security of our property, team, and residents, photo ID is required for anyone taking a tour, whether it is guided or self-guided.

Your apartment will be prepped and ready for you to move in. We make sure your home is professionally cleaned, painted, and functioning properly so that when you move in, you're ready to relax at home.

Our community is tucked away in a tranquil, park-like setting just off Speedway Boulevard. If you have questions about noise levels for a specific unit, our leasing team is happy to help!

We want you to make your new space home! You can decorate, but please keep in mind you may be charged for hole repairs if you hang art or TVs. If you have a question about what types of decorations are permitted, please call our leasing team!

Pavilions at Pantano does not have additional monthly fees for using amenities. However, you must pay any additional charges for pet rent dependent on resident circumstances.

Subletting and short term rentals such as Airbnb, VRBO, etc. are strictly prohibited.

To make sure Pavilions at Pantano is as peaceful for all of our residents as possible, we have clauses in our lease that set a standard for what acceptable noise levels and behaviors are. We do rent out our amenity spaces for a fee please inquire by contacting the office.

The upfront costs when you sign a lease include your move-in rent, security deposits, first payment of monthly parking fee, prorated pet rent if applicable, and pet deposit if applicable. If you have any questions about the upfront costs, please contact our leasing office!

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Our team is always ready to answer your questions.