5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/18/2022
Exceptional service , nice polite, and they get the job done.The staff here go above and beyond to help the tenants. Tha...
Exceptional service , nice polite, and they get the job done.The staff here go above and beyond to help the tenants. Thank you Madeline B.thank you Jessica C. and thank you Jessica F. ?? S.Breton
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By: Chagz Star
Dear Mr. Breton,
Thank you for such positive feedback! Madeline, Jessica C., and Jessica F. will be so grateful for your kind words. Customer experience and satisfaction are our top priority, and your comments reaffirm the hard work our team puts in every day. We appreciate you for making your home with us.
Sincerely,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/15/2022
By: Ani Chavez Estrada
Verified Resident
Hi Ana,
Thank you for taking the time to leave this excellent rating! We are so grateful that you shared your positive experience.
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/11/2022
Madeleine B. Was very helpful and polite. Great job ??.
Madeleine B. Was very helpful and polite. Great job ??.
By: Leslie Sinks
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/10/2022
Maintenance is top tear, my service request never go unfulfilled. It may take a little for them to get to me, but that i...
Maintenance is top tear, my service request never go unfulfilled. It may take a little for them to get to me, but that is to be expected when expecting quality service. The leasing staff is always so friendly and I am always greeted with a smile when I visit!
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By: Aretha Roper
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/10/2022
I really appreciate how kind and welcoming the leasing office staff is! They go above and beyond for their residents. Th...
I really appreciate how kind and welcoming the leasing office staff is! They go above and beyond for their residents. The maintenance team is great too and works very hard to insure the residents at Pavilions are taken care of. Thank you Pavilions Team!
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By: Blake Sudeck
Source: GOOGLE PLACES
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 11/7/2022
On guided tour of available apartments, management was very helpful in answering questions, and in laying out the proces...
On guided tour of available apartments, management was very helpful in answering questions, and in laying out the processes to apply for a rental. The 2 units I toured were clean and move-in ready.
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Source: APARTMENT GUIDE
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/24/2022
When I went to the office for my appointment the ladies greeted me and the place smelled and looked wonderful. All of my...
When I went to the office for my appointment the ladies greeted me and the place smelled and looked wonderful. All of my questions were answered and I left feeling very confident in my decision. Thank you ladies for your help!!!
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By: Sidonia Davis
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/24/2022
I have been living here for almost 3 years and this is the best management and maintenance team by far. Very quick to re...
I have been living here for almost 3 years and this is the best management and maintenance team by far. Very quick to respond to any issues and are so friendly and courteous. As for some of the previous reviews and negative feedback, I have never had any infestation of roaches or other bugs. Yes for a short time we were limited on washers to use, but new ones were ordered and received in a timely manner. Those you you looking for an affordable place to live with lots of amenities and housing options please check this place out!
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By: Valerie Powell
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/23/2022
I have lived here for a year and a half now, and I just signed another 12 month lease. The only issue I have ever really...
I have lived here for a year and a half now, and I just signed another 12 month lease. The only issue I have ever really had here is that the site was down for me to pay rent a few times, but they did end up removing late fees because of that when I came into the office to show them on their computers that it wasn't working. I love how pretty it is here, its quiet, everyone that has worked in administration has been very friendly and always have helped me with any issues. I do believe the reviews on here about roach infestations are absurd, and that if you do see something and order pest control they will take care of it, as well as any maintenance issues. The water does get shut off sometimes but they send emails before it happens. Honestly I love it here, I expected it to be loud and a lot of people because of how many units are in this complex but its the complete opposite. For this price of these apartments it is more than worth it!
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By: amanda hampton
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/21/2022
By: Alejandro Carrazco
Source: GOOGLE PLACES
4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 9/27/2022
My daughter rented a 1 bedroom apartment here as her first place "on her own". The apartment was decent, clean, and fair...
My daughter rented a 1 bedroom apartment here as her first place "on her own". The apartment was decent, clean, and fairly quiet. She never felt unsafe and we never felt nervous with her living alone here. The grounds are always kept up and the place is generally clean. It's definitely one of the less expensive complexes in town, so you get what you pay for. Pluses were that they allow dogs and it was close to her work.
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By: Adam Bliven
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/20/2022
Nice community, very helpful office staff. Everyone is easy to talk to and they always seem to go out of your way to mak...
Nice community, very helpful office staff. Everyone is easy to talk to and they always seem to go out of your way to make you happy.
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By: dragon j
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/19/2022
Jessica and Jess were both extremely helpful. They answered all of my questions and really helped set my mind at ease.
Jessica and Jess were both extremely helpful. They answered all of my questions and really helped set my mind at ease.
By: Richard Chamberlain
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/10/2022
I would like to thank Jessica the office mgr. and the office staff for all you do. To Mat in maintenance and the entire ...
I would like to thank Jessica the office mgr. and the office staff for all you do. To Mat in maintenance and the entire staff I can't thank you enough for the work you do. For anything you need or ask for the staff is quick to help you resolve it. I appreciate them to the fullest. Again thank you to the entire staff you are a true blessing.
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By: Masala1
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/10/2022
I would like to thank Jessica the office mgr. and the office staff for all you do. To Mat in maintenance and the entire ...
I would like to thank Jessica the office mgr. and the office staff for all you do. To Mat in maintenance and the entire staff I can't thank you enough for the work you do. For anything you need or ask for the staff is quick to help you resolve it. I appreciate them to the fullest. Again thank you to the entire staff you are a true blessing.
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By: Masala1
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/28/2022
I came here for a tour and the property was beautiful! I talked to Ali the assistant manager and she is AMAZING. She gav...
I came here for a tour and the property was beautiful! I talked to Ali the assistant manager and she is AMAZING. She gave me so much information and did not hesitate to answer any questions i had. Will definitely be leasing here!
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By: Madi Gaynor
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/12/2022
I love Corinne and her general attitude. She made me feel welcome and like I wasn't bothering her with all my questions....
I love Corinne and her general attitude. She made me feel welcome and like I wasn't bothering her with all my questions. She made the process so much more present and engaging. Thank you Corinne for everything
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By: Danielle Kuna
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/12/2022
I lived at Pavilions from 2019 to Dec 2021 and it was an enjoyable stay! I would have renewed a 3rd time but my job took...
I lived at Pavilions from 2019 to Dec 2021 and it was an enjoyable stay! I would have renewed a 3rd time but my job took me across country. My apartment was in great shape when i moved in, and the office staff was always pleasant. Robert who was head of maintenance was great. I will recommend my friends in Tucson to rent here.
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Source: APARTMENT GUIDE
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 1/13/2022
By: Beth Walton
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/6/2021
Moving here has been a blessing for me. The staff Corrine, Joanie, Kaitlin, Layton, Robert, Mat and all the other staff ...
Moving here has been a blessing for me. The staff Corrine, Joanie, Kaitlin, Layton, Robert, Mat and all the other staff have been a blessing. For anything you need or ask for the staff is quick to help you resolve it. I appreciate them to the fullest. Again thank you to the entire staff you are a true blessing.
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By: Rimah
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/30/2021
I didn't get the apt, but staff was extremely helpful in what I needed to know.
I didn't get the apt, but staff was extremely helpful in what I needed to know.
Source: APARTMENT GUIDE
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/30/2021
By: Arvis Harvey
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/1/2021
Hoping I get approved ...its very clean and away from crime thank God..8 meet all financial requirements now just waitin...
Hoping I get approved ...its very clean and away from crime thank God..8 meet all financial requirements now just waiting on regional.. everyone in office was very helpful
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Source: APARTMENT GUIDE
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/24/2020
I love it here people are nice management awesome if there's problem there for u.thank u
I love it here people are nice management awesome if there's problem there for u.thank u
By: David Prue
Verified Resident
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/14/2020
Very well kept complex..Cean , quiet...staff very thorough Would love to live here .didnt have availability.I'll try nex...
Very well kept complex..Cean , quiet...staff very thorough Would love to live here .didnt have availability.I'll try next month
Read More about this review
Source: APARTMENT GUIDE
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/14/2020
Very well kept complex..Cean , quiet...staff very thorough Would love to live here .didnt have availability.I'll try nex...
Very well kept complex..Cean , quiet...staff very thorough Would love to live here .didnt have availability.I'll try next month
Read More about this review
Source: APARTMENT GUIDE
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/24/2020
The office staff are excellent. The maintenance staff are great and fast. The grass is beautiful. The apartment feels pr...
The office staff are excellent. The maintenance staff are great and fast. The grass is beautiful. The apartment feels private and comfortable. There are really nice trees here and landscaping. The rent is a fair price. The manager is amazing and has gone out of her way to be very, very helpful. I have lived here for 4.5 years. It really feels like home. I would highly recommend this place to anyone. It is also pet friendly. Ten ??s!!!!!
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By: Amanda Carter
Verified Resident
Source: GOOGLE PLACES
